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I have actually only made use of the tub three times considering that June as I do not require added pain. If I can not get $8000 back, they can come take this useless tub out of my residence and offer me a complete refund of $20,000, to consist of the money for the water heating system that I did not require.

***'s problem that she needed to acquire a new warm water heating unit and consequently ought to be made up by Safe Step Walk In Bathtub for that purchase. The water heating system problem is specifically dealt with in three various areas in the contract she authorized. At Work Requirements page, the adhering to is mentioned: Client is accountable for adding an appropriate water heater if needed.

*** and she understood at the time of the contract that she may have to update her warm water heater. Ms. ***'s declaration that Mr. ******* existed to her is opposed by her very own statement. At no factor is it alleged that Mr. ******* provided any particular quantities for trouble or any various other concern and then changed that offer.

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Furthermore, despite the contract language pointed out above, we also used to offer a certain amount to assist counter the cost of the hot water heating system. In other words, we have actually made offers to Ms. *** for her inconvenience in addition to a deal to counter the cost of a new hot water heater.

*** has actually declined these offers as well as rather has required a refund of $8,000. 00. We are committed to settling disagreements in a way that is fair and practical to both sides. We contacted Ms. *** again today to try to reach a contract that fulfills those requirements. Ms. *** again rejected our settlement effort.




Grievance connected. We are not able to review the attachment filed by Ms. ***. Southeastern Walk-In Tubs,. When we try to expand it, the type ends up being too fuzzy to check out. *** File Connected *** This is a continuation of my previous complaint that was not dealt with to fulfill my contentment. I stated I wanted the tub out of my residence and all money reimbursed.

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I asked him what sort of settlement I would obtain in enhancement to a brand-new bathtub. Every time I asked him, he would say, we will have to wait to see what expenses are entailed with the brand-new tub. Well, nothing additional needed to be done. Saturday, June 26, my new bathtub was finally set up.

After the new bathtub was mounted, he claimed it was out of his hands and an additional division would be handling the financial resources. Each time I called him, he would certainly state he would call me back in 10 minutes. Well, he never called me back. I needed to continue calling him.

I do not remember his name. We played phone tag for concerning a week. When I finally obtained him, he started claiming they typically pay $100 a month however because it had actually been six months, he would provide me $200 a month. I told him I also needed to obtain a new water heating unit that I did not or else need, as the old one was not huge enough.

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I had to get a bigger heating system. He stated he would give me an added $1,000 off since of the water heater.

I do not think that as well as what great does that do me currently anyhow - Southeastern Walk-In Tubs,. I have actually only made use of the tub 3 times considering that June as I do not need added pain. If I can not get $8000 back, they can come take this useless tub out of my residence as well as offer me a full reimbursement of $20,000, to include the cash for the hot water heater that I did not need.

***'s issue that she had to acquire a new warm water heating unit and as a result ought to view it now be made up by Safe Step Stroll In Tub for that purchase. The water heating system problem is specifically attended to in 3 different areas in the contract she signed. On the Work Spec web page, the following is specified: Customer is accountable for including a sufficient water heating system if needed.

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*** and also she understood at the time of the contract that she may have to update her warm water heating unit. Ms. ***'s statement that Mr. M ****** lied to her is contradicted by her very own declaration. At no point is it alleged that Mr. M ****** offered any kind of details quantities for trouble or any type of other concern as well as then changed that deal.

In addition, despite the contract language mentioned above, we additionally offered to offer a specific more helpful hints amount to aid offset the price of the warm water heating unit. Simply put, we have actually made offers to Ms. *** for her hassle together with an offer to balance out the cost of a brand-new warm water heating system.

*** has rejected these offers and instead has demanded a refund of $8,000. 00. We are committed to fixing disagreements in a manner that is reasonable and also reasonable to both sides. We contacted Ms. *** once again today to attempt to reach try this a contract that satisfies those requirements. Ms. *** once again declined our settlement attempt.

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